Help & Support

Dice is a simple app, and most issues are fixed in under a minute. Try the fixes below first — if none of them work, we're an email away.

Common fixes

The app opens to a blank screen: Close Dice completely and reopen it. If the screen stays blank, restart your device and make sure Android system software is up to date.
The die will not roll or the app freezes: Close other apps running in the background, then reopen Dice. If it still freezes, update Dice from the Google Play Store.
The app feels slow or stutters: The die is rendered with your device's GPU. Close background apps and turn off battery saver mode, which can limit graphics performance.
No vibration feedback when rolling: Check that your device is not in silent or vibrate-off mode. Haptic feedback follows your system sound settings — Dice needs no special permission for it.
Buttons or taps do not respond: Remove any screen protector that may be blocking touches, clean the screen, and reopen the app.

Email our support team and we'll get back to you. Include your device model and Android version — it helps us solve the problem faster.

Or write to us directly at inovexmediatech@gmail.com

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